doc martens discount Barboursville O manager befriends autistic teen
Wiles began bringing Young food and cheering him up. He formed a special bond with the teenager deciding they were ring buddies for wearing similar rings.
Cutlip says that is not always how her nephew is treated. Some who commented on the Facebook post echoed that, saying that sometimes their families are even kicked out of restaurants when their children with disabilities are having a meltdown.
“He’s the happiest child in the world and for people to sometimes just ignore that because they’re not comfortable is just really hard,” Cutlip said. “So for someone to really just embrace him and embrace being his friend just because he was having a bad day, just means the world to me.”
Not only were many of the people commenting on the Facebook post thrilled to see someone being kind to a child with a disability, but many were O’Charley’s customers saying Wiles has done the same for their kids.
Amadou Sako, the regional operations director for O’Charley’s,
says the act of kindness by Wiles does not come as a surprise. Sako says that when customers call the corporate office of any restaurant, it is usually to complain. However, he says they often hear from customers with nothing but good things to say about Wiles.
“He’s very passionate about his job and I feel like the guests see that,” Sako said. “He’s very genuine when he talks to them. He treats everybody like they’re family, and that’s really what it’s all about. He’s very easygoing and Carl is just one of those people that every time I come around, I learn from. I see him in action and I wish every manager was like that,
but it’s rare to have somebody like that.”
However, Wiles will chalk it up to just doing his job.
“Everybody that walks through this door is my friend,” Wiles said. “When they have a certain look on their face, you know something’s not right. As soon as you see that look, that’s my cue to make sure that everything does go right. He [Young] looked upset, so my job is to make sure he’s happy,
he gets what he wants and that’s really all I do. I try to make people happy as much as I can.”
From the Facebook comments, it is clear that Wiles has a way with kids.
“In my family, we had a lot of children,” Wiles said. “I have nieces and nephews and they’re all different, but they’re all the same. I just treat ’em all the same. Different or not, it doesn’t matter. They’re all the same to me.”
Young returned to the restaurant to assist in giving Wiles the Hometown Hero award. From the moment Wiles walked over to the family’s table,
Young burst began clapping, rocking and smiling. He was bursting with excitement.